Customer care / Returns
Returns
Effective October 2026
Before returning
Contact us within seven days of delivery. Garments must be unworn, unwashed, and returned with their original packaging.
Custom work
Personalized and made-to-order garments cannot be returned unless they arrive damaged or materially different from the approved specification.
Faults
If an item arrives damaged, send clear photographs with your order reference so we can arrange a replacement or refund.